Privacy Policy

Introduction

Woodshed labs, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and services (the "Service").

Information We Collect

Personal Information

• Account Information: Name, email address, password (encrypted)
• Profile Information: Musical preferences, skill level, instrument focus
• Payment Information: Billing details for subscription services (processed securely through third-party payment processors)

Content and Files

• Music Resources: Audio files, tablature PDFs, video links, and notes you upload or create
• Practice Data: Practice session logs, progress tracking, tune statuses, and ratings
• User-Generated Content: Comments, shared versions, and community interactions

Usage Information

• Activity Data: Features used, time spent, login frequency, and navigation patterns
• Technical Data: IP address, browser type, device information, and performance metrics
• Cookies and Tracking: Session cookies, preference settings, and analytics data

How We Use Your Information

Core Functionality

• Provide and maintain the Service
• Process your account registration and authentication
• Store and organize your music resources and practice data
• Enable sharing features and community interactions
• Process subscription payments and manage billing

Improvement and Analytics

• Analyze usage patterns to improve our Service
• Develop new features based on user behavior
• Troubleshoot technical issues and provide customer support
• Send service-related notifications and updates

Marketing and Communication

• Send promotional emails about new features (with your consent)
• Provide customer support and respond to inquiries
• Conduct surveys and gather feedback

Information Sharing and Disclosure

Public Sharing Features

• Shared Tune Versions: When you create a public share link, the associated tune information and resources become accessible to anyone with the link
• Community Features: Profile information and shared content may be visible to other users

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Cloud hosting and data storage
• Payment processing
• Email communications
• Analytics and monitoring
• Customer support

Legal Requirements

We may disclose information when required by law, court order, or to:

• Protect our rights and property
• Ensure user safety and security
• Investigate potential violations of our Terms of Service
• Comply with legal obligations

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.

Data Security

We implement appropriate security measures to protect your information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Security Audits: Ongoing monitoring and security assessments
• Secure Infrastructure: Using reputable cloud services with strong security practices

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

Your Rights and Choices

Account Management

• Access: View and download your personal information
• Update: Modify your profile and account settings
• Delete: Request deletion of your account and associated data

Communication Preferences

• Email Settings: Opt out of promotional emails while maintaining service notifications
• Notification Controls: Manage in-app notifications and reminders

Data Portability

• Export: Download your practice data, notes, and uploaded resources
• Transfer: Request assistance with data migration

Data Retention

• Active Accounts: We retain your information while your account is active
• Deleted Accounts: Most personal information is deleted within 30 days of account deletion
• Legal Requirements: Some information may be retained longer to comply with legal obligations
• Shared Content: Publicly shared content may remain accessible even after account deletion

Children's Privacy

Tune Tracker is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Users

Your information may be processed and stored in countries other than your own. By using our Service, you consent to the transfer of your information to these locations, which may have different data protection laws.

Third-Party Links and Services

Our Service may contain links to third-party websites or integrate with external services (e.g., YouTube, payment processors). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a prominent notice in the application

Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: support@mytunetracker.com

For data protection inquiries or to exercise your rights, please use the subject line "Privacy Request" in your correspondence.

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